Reference

Open your privacy choices clearly

Your account data, login records, and DANA, OVO, GoPay, QRIS payment references are handled under one Privacy Policy at manggabet, so you can open your account with clearer…

DANA privacy contextOVO record handlingGoPay wallet referencesQRIS payment logsAccount security steps
manggabet Open your privacy choices clearly
PRIVACY HELP

Check your privacy contact paths

Privacy questions deserve a route you can trace. We handle account data requests through signed-in live chat, email, and WhatsApp so we can verify that the request comes from you. Support is available daily, with live chat open 10:00-22:00 WIB and email checked between 09:00-18:00 WIB. For security, we will not discuss payment or identity data until the account check is complete.

Team online

Live chat

Use live chat 10:00-22:00 WIB after signing in. We may ask for your username, registered phone, and last QRIS reference before discussing privacy data, so the request stays tied to your own account.

Email desk

Send data access, correction, or deletion questions to [email protected]. Include your username and registered phone only; do not send wallet passwords, full ID photos, or other data we have not asked for.

WhatsApp check

For quick identity checks, WhatsApp support can confirm whether your privacy request is in progress. We keep the conversation limited to account matching, request status, and the next safe step you need to take.

ACCOUNT SAFETY

Browse your data safeguards and controls

Privacy controls work only when account access is clear. In your account area, use Account > Profile > Security to update password details, check phone data, and confirm whether your contact record…

Account records

We use your username, registered phone, email, and login history to keep one account profile tied to you. When you ask for changes, those fields help us confirm that the request is yours.

Payment references

DANA, OVO, GoPay, and QRIS records are stored as transaction references, not as open wallet credentials. We use them to match deposits, check withdrawals, answer disputes, and respond to privacy requests.

Cookie choices

Cookies help remember sign-in status, language choice, and lobby pages you opened. You can clear browser cookies from your device, but doing that may ask you to sign in again.

Security checks

If we see a new device, unusual location, or repeated failed login, we may add extra account checks. Those checks protect your wallet record and help us prevent data access by another person.

Retention periods

We keep account and payment records only as long as needed for service, dispute handling, security, and legal duties. When a record is no longer needed, we remove it or detach it from your profile.

Change requests

You can ask us to correct profile data, check stored records, or close account data where the law allows. We verify your identity first, then reply with the action taken or the reason we cannot act.

Discover answers about your privacy rights

These answers focus on how our Privacy Policy works in practice. If your question involves access, correction, deletion, cookies, payment records, or device logs, start here before contacting support. We keep each answer practical so you know what data is involved, why we use it, and which account step helps us verify your request safely.

We collect the data needed to create and protect your account, including username, registered phone, email, password record, device logs, and sign-in history. Payment references are added only when you use DANA, OVO, GoPay, or QRIS.

We keep payment references so we can match deposits, check withdrawals, resolve account disputes, and answer privacy requests. We do not need your wallet password, and support will never ask you to share it.

Yes. Send the correction request through live chat or [email protected] with your username and registered phone. We verify the account first, then update the data that is inaccurate or explain why it must stay unchanged.

Cookies may remember your sign-in session, language choice, and recent lobby pages such as Aviator or Medusa. You can clear them in your browser settings, but the next visit may require a fresh sign-in.

We keep records for the time needed to run your account, handle wallet disputes, protect against fraud, and meet legal duties. After that, we delete the record or detach it from your profile where possible.

You can request deletion through support after signing in or by emailing [email protected]. Some payment and security records may need to remain for legal or dispute reasons, and we will explain that clearly.

Our support and operations team handles privacy questions through verified channels. Start with live chat from 10:00-22:00 WIB or email [email protected], and we will route the request to the right internal contact.