Reference

Open Terms Before Your Account

Our Terms & Conditions set how your account, wallet, live casino tables, Aviator, Medusa, UFC MMA, and payment checks work before you join.

Account rulesDANA termsOVO checksGoPay walletQRIS record
manggabet Open Terms Before Your Account
CONTACT ROUTES

Contact Us About Term Questions

Term questions should reach the channel that can see your account status, not a public comment thread. We handle Terms & Conditions requests through live chat, WhatsApp, and email from 09:00 to 23:00 WIB. Include your registered mobile number, the date of the issue, and the wallet rail involved, such as DANA, OVO, GoPay, or QRIS. We will not ask for your password or one-time code during a terms check.

Team online

Live chat

Use live chat when your question is tied to a live session, wallet entry, or account login. Tell us the page path, game name such as Andar Bahar or Aviator, and the time shown on your screen.

WhatsApp

WhatsApp is useful when you need to send a screenshot of a term message, payment reference, or verification prompt. Our team may ask for the registered phone number, but never your password or one-time code.

Email

Email works for longer requests, including account data changes, term interpretation, or a record of wallet handling. Send from the address linked to your account so we can match the request without extra back-and-forth.

DATA HANDLING

Control Your Data Under Our Terms

The Terms & Conditions explain how we handle account records, device activity, cookies, and wallet evidence.

Profile records

Your registered name, mobile number, email, and login history help us match your account to support requests. If a detail is wrong, contact us before using DANA, OVO, GoPay, or QRIS again.

Cookie use

Cookies help us keep your session active, remember language choices, and spot unusual login patterns. They do not change the Terms & Conditions, but they support the security checks described inside them.

Device checks

When you sign in from mobile browser, tablet, or computer, we may record device type and IP range. This helps us apply the same account terms when access looks different from your usual pattern.

Wallet evidence

Payment records are tied to transaction references, rail names, and account matching. A DANA, OVO, GoPay, or QRIS entry may be held while we check that it belongs to your registered profile.

Retention period

We keep account and wallet records for as long as needed to manage disputes, security checks, and term enforcement. When a record is no longer needed, we aim to remove or reduce it safely.

Change requests

If you need to correct your name, phone number, or email, contact support from the linked channel. We may ask for a recent wallet reference and a fresh login check before making changes.

Ask About Your Terms Rights

These answers explain how our Terms & Conditions apply to your account, wallet records, support contact, and access rules. They are written for common questions before and after registration. If your situation involves a payment reference, include the rail name and date when you contact us. Access and eligibility still depend on local law and are available only where local law permits.

Yes. When we update the Terms & Conditions, we place the newer wording on this page with the current date. Your continued account use after that point means the updated text applies to later activity.

The terms allow us to match wallet entries to your registered profile, transaction reference, and payment rail. If names or references do not line up, support may pause handling until you provide clear proof.

Verification protects your account from mismatched payments, duplicate profiles, and access from devices we do not recognise. We may ask you to confirm your mobile number, email, or recent Wallet > History entry.

Contact us before making more wallet activity. We may ask you to send the request from your linked email or WhatsApp number, then check a recent payment reference before changing the account details.

Yes. The same Terms & Conditions cover game-session records, wallet changes, and account access across Aviator, Medusa, Andar Bahar, Fishing God, Bingo, and UFC MMA where those rooms are available to you.

Cookies support login continuity, language settings, and security checks. They help us connect your current session with your account rules, but they do not replace your right to contact us about data handling.

Only you may use your registered account, and access depends on local law. Keep your password and one-time codes private, because activity from your account may be treated as your activity under the terms.